Transformation Towards Human-centered Medical Devices

Transformation Towards Human-Centered Medical Devices -Service Design for Product Management is the first service design handbook dedicated to medical device manufacturers. Medical device products are not just goods, and the handbook aims to help product managers and colleagues design the invisible part of medical devices: the service and experience dimension. The handbook provides concrete examples of where and how product manager can utilize service design.
After reading the handbook
• You will be familiar with human-centered design in an environment of medical devices
• You will have the basic knowledge to start using the service design approach
• You can explore new ways of thinking and working
• You will explore some practical tools for user involvement and co-creation
• You will have a process that will delight the product management work